TERMS OF USE

1. Eligibility

The Services are not directed to children under 13, and you may not use the Services if you are under 13. You must be at least 18 years old (or the age of legal majority in your jurisdiction) to create a paid account or enter into these Terms on behalf of an organization.

2. The Services

Laxis provides AI-powered meeting notes, transcription, voice dictation, and related productivity features. Features differ between apps and plans. They may include capturing audio on your own device or in your browser, optional AI Assistant Bot participation in meetings you enable, on-device processing in apps that offer it, integrations with third-party services you connect, and AI-generated summaries, action items, and drafts. We may add, change, or discontinue features as the Services evolve; material reductions to paid features are governed by Section 16.

3. Your Account

You are responsible for the accuracy of your account information, for safeguarding your credentials, and for all activity under your account. Notify us promptly at [email protected] if you suspect unauthorized access.

4. Subscriptions, Billing, and Refunds

4.1 Plans

The Services are offered under free and paid plans (including Premium and Business) with the features and prices shown on our pricing page and at checkout. Prices on our website are in U.S. dollars and exclude taxes, which may be added where applicable.

4.2 Billing and auto-renewal

Paid plans are billed in advance for the subscription period you select (monthly or annual). Your subscription renews automatically at the end of each period, and your payment method will be charged the then-current price, unless you cancel before the renewal date. We will notify you by email before any price increase takes effect for your next period.

4.3 Cancellation

You may cancel at any time from within the app or by contacting [email protected]. Cancellation takes effect at the end of the current paid period; you keep access to paid features until then.

4.4 Refunds

Except where required by law or expressly stated at the time of purchase, fees are non-refundable and we do not provide refunds or credits for partial subscription periods or unused features. If we offer a free trial, we will tell you its terms at signup. A trial that does not require a payment method ends automatically, and your account moves to the free plan. A trial that requires a payment method converts to a paid subscription when it ends, and your payment method will be charged unless you cancel before then.

4.5 Plan changes

If you upgrade, the change and any prorated charge take effect as shown at checkout. If you downgrade, the change takes effect at the start of the next subscription period.

4.6 Purchases through app stores

If you subscribe inside our iOS or Android app, Apple’s App Store or Google Play bills you at the price and in the currency it shows you, and its terms govern payment, cancellation, and refunds. Manage or cancel that subscription in your store account settings. Refund requests for store purchases are handled by the store under its policies.

5. Recording and Consent — Your Responsibility

Laxis is a tool. You decide when to record, and you are solely responsible for complying with the laws that apply to your recordings.

Recording and consent laws vary by country, state, and context. In many jurisdictions you must notify participants, or obtain the consent of some or all participants, before recording a conversation, and the rules that apply are generally those of the strictest jurisdiction represented on the call. You agree that you will:

• •Obtain all consents and give all notices required by applicable law before recording any conversation through the Services;
• •Comply with your organization’s policies and any obligations you owe to meeting participants;
• •Not use the Services to record any conversation unlawfully or surreptitiously where the law requires disclosure.

Laxis does not provide legal advice and takes no responsibility for asking for consent on your behalf. Features that help you notify participants do not transfer this responsibility to Laxis.

6. AI-Generated Content

The Services use artificial intelligence to generate transcripts, summaries, action items, and drafts. AI-generated output may contain errors, omissions, or inaccuracies, and may not reflect everything that was said. You are responsible for reviewing AI-generated content before relying on it, sharing it, or acting on it — especially for commitments, figures, deadlines, or anything with legal, financial, or employment consequences. AI output is not professional advice of any kind.

7. Acceptable Use

You may use the Services for your own internal business and personal productivity purposes — commercial use of the Services as a product (for example, by a sales team in its daily work) is expressly permitted. You agree not to:

• •Violate any applicable law, including recording, privacy, wiretapping, and biometric privacy laws;
• •Record, transcribe, or process any conversation without the consents required by law (see Section 5);
• •Infringe or misappropriate the intellectual property or other rights of any person;
• •Attempt to gain unauthorized access to the Services, probe or scan for vulnerabilities, or interfere with the Services’ operation or security;
• •Reverse engineer the Services except where this restriction is prohibited by law;
• •Use the Services to build or benchmark a competing product, or resell or sublicense access to the Services except as expressly permitted in writing;
• •Upload malicious code, spam, or content that is unlawful, defamatory, or harmful.

We may suspend or terminate accounts that violate this section, with notice where reasonably practicable.

8. Your Content

You retain all rights in the recordings, transcripts, notes, dictation, and other content you create or upload through the Services (“Your Content”). Your Content belongs to you, not to Laxis.

You grant Laxis a limited license to host, process, transmit, and display Your Content solely to provide and secure the Services for you — for example, to transcribe a meeting, generate your summary, or sync a note to an integration you connected. We do not use Your Content to train AI or machine learning models without your consent, as further described in our Privacy Policy. This license ends when Your Content is deleted from our systems, except for copies retained as required by law or as described in the Privacy Policy.

If you provide feedback or suggestions about the Services, we may use them without obligation to you.

9. Intellectual Property

The Services, including Laxis’s software, designs, and trademarks, are owned by Laxis and its licensors and are protected by intellectual property laws. Except for the rights expressly granted in these Terms, no rights are granted to you. “Laxis” and the Laxis logo are trademarks of Laxis, Inc.

10. Third-Party Services and Integrations

The Services integrate with third-party products (such as calendar, video conferencing, CRM, and messaging services) that you choose to connect. Your use of those products is governed by their own terms and privacy policies. Laxis is not responsible for third-party products, and data you direct us to send to them is handled under their policies once sent.

11. Data, Backups, and Availability

We use commercially reasonable administrative, technical, and physical safeguards to protect Your Content, as described in our Privacy Policy. No online service can guarantee against all loss; for records you cannot afford to lose, you should export and retain your own copies (the Services provide export and download options for notes and transcripts). We do not guarantee that the Services will be uninterrupted or error-free, and we may perform maintenance with reasonable efforts to minimize disruption. Some Laxis apps keep Your Content only on your device. We do not host or back up that content and cannot restore it, and you are responsible for keeping your own copies.

12. Termination

You may stop using the Services and close your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if your use poses a security risk; we will give notice and an opportunity to cure where reasonably practicable, and any prepaid period affected by a termination we initiate without cause will be refunded pro rata. Upon termination, your right to use the Services ends; Your Content will be handled as described in the Privacy Policy. Sections 5, 6, 8, 12–17 survive termination.

13. Disclaimers

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAXIS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SECTION 6 (AI-GENERATED CONTENT) FORMS PART OF THIS DISCLAIMER.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS; AND (B) EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO LAXIS FOR THE SERVICES IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR USD $100 IF YOU HAVE NOT PAID ANY SUCH AMOUNTS. THE FOREGOING DOES NOT LIMIT LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, OR LIABILITY FOR A PARTY’S WILLFUL MISCONDUCT OR INFRINGEMENT OF THE OTHER PARTY’S INTELLECTUAL PROPERTY RIGHTS.

15. Indemnification

You agree to indemnify and hold harmless Laxis and its officers, employees, and agents from third-party claims, damages, and reasonable attorneys’ fees arising out of (a) your use of the Services in violation of these Terms or applicable law — including any failure to obtain consents required for recording — or (b) Your Content. Laxis will notify you of any claim subject to this section and will reasonably cooperate at your expense.

16. Changes to These Terms

We may update these Terms from time to time. For material changes, we will notify you by email or through the Services at least 30 days before the changes take effect; other changes take effect when posted with an updated “Last updated” date. If you do not agree to a material change, you may cancel before it takes effect. Continued use after the effective date constitutes acceptance.

17. Data Processing Addendum

For business customers whose use of the Services involves personal data subject to the GDPR, UK GDPR, or CCPA/CPRA, Laxis’s Data Processing Addendum (DPA) is available on request at [email protected] and, once executed or accepted, forms part of these Terms. In the event of a conflict between the DPA and these Terms regarding personal data, the DPA controls.

18. Governing Law and Venue

These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Warrick County, Indiana, and the parties consent to personal jurisdiction there, except that either party may seek injunctive relief in any competent court.