Microsoft Teams Transcription: How to Turn It On & Export
Microsoft Teams transcription works well once you know two things: it has to be started separately from recording, and whether you can start it at all depends on your licence. Here's how to turn it on, where the transcript is stored afterwards, and how to get it out of Teams in a usable format.
How to use Laxis Meeting Assistant in Teams:
Option 1: Invite Laxis Meeting Assistant to join your Teams meeting through Laxis Website.
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When your Teams meeting has started, login to Laxis.com, on the home page, paste your Teams URL and click Join.
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In about 15 seconds, Laxis Assistant will join the Teams meeting and start taking notes for you automatically!! (If not, please check the waiting room, Laxis may be waiting for your approval in the waiting room.)
Option 2: Have Laxis automatically join via Calendar
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Connect your calendar with Laxis. You can connect to the home page or go to the settings page.
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Make sure Teams link is included in the meeting location or description of your calendar event. Then Laxis will automatically join the meeting and take note for you.
Access your meeting notes and insights after meeting
- Shortly after the meeting is over, your meeting notes, recordings and transcripts will be automatically saved securely to Laxis Cloud. You can access your meeting notes by login to Laxis Web Application.
- Edit and share your meetings notes
To know more about our how to use AI Writer, LaxisChat, CRM integration, team channel, etc. please check our other user guides in the related articles sections. Thanks for using Laxis.
Turning on transcription in Teams
During the call. Open the More actions (…) menu → Record and transcribe → Start transcription. Note that starting a recording does not automatically start a transcript on every configuration — they are separate toggles, and people routinely finish a call with a recording and no text.
Before the call. For scheduled meetings, the organiser can enable transcription in the meeting options so it starts automatically when the meeting begins. This is the more reliable route, because it doesn't depend on someone remembering.
Licensing. Transcription requires a Microsoft 365 Business or Enterprise licence. Free and some entry-level plans don't include it, and the admin can also disable it tenant-wide, which is why the option sometimes appears greyed out for one person and not another.
Where the transcript goes, and how to export it
During the call the transcript appears in a side panel with speaker attribution. Afterwards it's attached to the meeting in the Teams chat and in the calendar event, and stored in the organiser's OneDrive alongside the recording.
To export: open the meeting in Teams, go to the Recap or transcript tab, and download as .docx or .vtt. The .vtt file carries timestamps and is what you want if you're feeding it into anything else; the .docx is the readable version.
Two limits worth knowing: transcripts are retained according to your organisation's policy and can disappear on a schedule you don't control, and accuracy drops noticeably on heavily accented speech and crosstalk, with no custom vocabulary to correct names or product terms.
Frequently Asked Questions
How do I get Laxis to join my Microsoft Teams meeting?
You have two options: once your Teams meeting starts, log in to Laxis.com, paste your Teams URL on the home page, and click Join; or connect your calendar so Laxis joins automatically whenever an event contains a Teams link. In about 15 seconds the Laxis assistant joins and starts taking notes for you.
Why hasn't Laxis joined my Teams meeting yet?
If the Laxis assistant doesn't appear after about 15 seconds, check the meeting's waiting room. Laxis may be waiting for your approval there, so admitting it from the waiting room lets it join and begin recording.
What does Laxis do during and after a Teams meeting?
During the meeting, Laxis takes notes automatically, and after it ends, it auto-generates customer requirements, action items, and follow-up emails. It can also automatically update your CRM and let you chat with Laxis to get answers based on past conversations in real time.
Where can I find my Teams meeting notes after the call?
Shortly after the meeting ends, your notes, recordings, and transcripts are saved securely to the Laxis Cloud. You can access them by logging in to the Laxis web application, where you can also edit and share your meeting notes.
