Zoom, Google Meet, Teams, and Webex all transcribe meetings now — each on its own terms, its own plan tiers, and into its own archive. This is what the built-in options actually cover, where teams hit their limits, and how to end up with one transcript history instead of four.
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Churn is down two points, but expansion revenue is flat quarter over quarter.
I'll break expansion down by segment before the board meeting.
Send it round by Monday so people have time to read it.
The right answer depends on whether you meet on one platform or several, and on what you need to do with the transcript afterwards.
Each major platform can produce a transcript, usually tied to recording the meeting and to a particular plan tier. Good enough when you meet on exactly one platform and only need the raw text.
Laxis captures the conversation itself, so the same workflow covers Zoom, Meet, Teams, Webex, and in-person conversations — with summaries and action items written for you.
The built-in transcripts have converged on a similar shape: available on paid tiers, started during the call, saved into that platform's own storage. The differences matter mostly when you are deciding whether they are enough.
Both tie the saved transcript to a cloud recording, so a transcript generally requires a plan that includes cloud recording and someone remembering to start one.
Writes a transcript to a Google Doc in the organizer's Drive, on eligible Workspace editions. Not available on free personal accounts.
Live transcription attached to the meeting afterwards, gated by your Microsoft 365 licence and your admin's meeting policy.
Because Laxis captures audio rather than plugging into one platform's recording pipeline, the same setup covers every meeting your team has — including the ones that happen in a room rather than a browser tab.
Link your calendar, or run the desktop app. Scheduled meetings are picked up automatically from then on, whichever platform they are on.
Speaker-attributed text builds during the conversation, with nothing to retrieve or process afterwards.
Summaries, decisions, and action items are written as the meeting ends and can be shared or synced immediately.
Treat this as the shortlist of questions worth asking before you settle for what your meeting platform already does.
| Platform built-ins | Laxis | |
|---|---|---|
| Coverage | One platform each | Every platform, plus in-person |
| Plan requirement | Paid tier, licence, or admin policy | Independent of your meeting platform's plan |
| Has to be started | Usually yes, during the call | Automatic for calendar meetings |
| Summary and action items | Not included | Written with the transcript |
| Search | Per platform, per meeting | One search across your whole history |
| CRM | Manual copy and paste | Syncs to HubSpot and Salesforce |
The transcript is table stakes. These are the things that decide whether anyone reads it again.
Lines tied to people, so the record is usable as evidence of what was agreed.
Discovery calls, standups, and interviews each come back in the shape that suits them.
Next steps extracted with owners rather than buried in a wall of text.
Ask a question of months of meetings at once, whatever platform they happened on.
Room conversations transcribed the same way as video calls, from mobile or desktop.
Turn a conversation into a follow-up email, a recap, or a draft without rewriting it.
Converting the speech in a meeting into written text, ideally attributed to the person who said each line. Automated transcription does this during or shortly after the call, so the record exists without anyone taking notes by hand.
Either use your meeting platform's built-in transcript, which generally requires a paid tier and has to be started during the call, or use a dedicated tool like Laxis that connects to your calendar and captures every scheduled meeting regardless of platform.
Meeting platforms cannot, since there is no call to attach to. Laxis records and transcribes in-person conversations from the desktop or mobile app, and stores them alongside your video calls.
Accuracy depends far more on conditions than on branding: microphone quality, background noise, crosstalk, accents, and specialist vocabulary all move it. A good headset and one speaker at a time improve results with any tool.
Yes — an existing audio or video file can be uploaded to Laxis and transcribed after the fact, which is the usual way to recover a meeting nobody transcribed live.
Platform transcripts usually do require a recording, since the transcript is generated from it. Laxis transcribes live, so you get the text whether or not a recording is kept.
More than their differences suggest. All of them are gated by plan, licence, or admin policy in one way or another. Almost all of them have to be started during the call, so nothing is captured retroactively. None of them turn the transcript into decisions, owners, and next steps. Each keeps its own archive, so a question spanning platforms means searching several places - and none of them cover in-person conversations at all.
The same question, answered for the tool you actually meet on.
One searchable history across Zoom, Google Meet, Teams, Webex, and the room you are sitting in.
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