Teams has live transcription built in, and on the right licence it saves the transcript with the meeting afterwards. Here is how to switch it on, where the transcript ends up, and what to do when the licence, the admin policy, or the follow-up work gets in the way.
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The migration has to land before the audit, so it takes priority this sprint.
That pushes the reporting work — I'll flag it to the stakeholders today.
Agreed. Let's revisit reporting at the next planning session.
Teams will do it for you inside Microsoft 365. Laxis does it the same way on every platform your team meets on, not just Teams.
Start transcription during the call and Teams captures speaker-attributed text, then attaches the transcript to the meeting afterwards. Depends on your Microsoft 365 licence and your admin's meeting policy.
Laxis transcribes live, writes the summary, and pulls out the action items — and keeps Teams calls in the same searchable history as your Zoom, Meet, and in-person conversations.
Transcription in Teams is controlled at two levels: your Microsoft 365 licence decides whether the feature exists, and your organization's meeting policy decides whether you are allowed to use it. If the option is greyed out, that second one is usually why.
Transcription ships with several Microsoft 365 plans, but an admin can disable it per meeting policy. If you cannot see the option, that is the place to ask.
Open the meeting's more-actions menu and start recording or transcription. Participants are notified that the meeting is being transcribed.
The transcript is attached to the meeting — available from the chat and the meeting recap — where it can be read, searched, and downloaded.
Most teams do not meet in only one place. Laxis captures Teams calls the same way it captures Zoom, Meet, Webex, and in-person conversations, so the whole history is searchable in one workspace rather than split across four tools.
Laxis picks up scheduled Teams meetings automatically, or records locally from the desktop app with nothing joining the call.
Speaker-attributed text in over 100 languages, visible during the call rather than after it.
Decisions, action items, and who owns them are ready when the meeting ends and can be shared straight away.
Teams handles the transcript well inside Microsoft 365. The gaps show up at the edges of it.
| Teams transcription | Laxis | |
|---|---|---|
| Availability | Depends on your Microsoft 365 licence and admin policy | Independent of your Microsoft licence |
| Has to be started | Yes, by a participant during the call | Automatic for meetings on your connected calendar |
| Summary and action items | Not part of the transcript itself | Generated automatically with owners |
| Other platforms | Teams meetings only | Zoom, Meet, Webex, and in-person in one place |
| Search | Per meeting, inside Teams | Across your entire meeting history |
| CRM | Manual copy and paste | Syncs to HubSpot and Salesforce |
What Teams leaves you to do by hand, handled.
A customer call and an internal planning session come back in the shape each one needs.
Next steps arrive attached to the person who committed to them.
Teams calls sit next to everything else, searchable together rather than tool by tool.
The desktop app records without adding a participant, which matters for external calls.
Notes and follow-ups land in HubSpot or Salesforce without a copy-paste step.
Useful when the meeting is not in English and half the team is remote.
Not on its own. Transcription has to be started during the meeting by a participant, and whether the option exists depends on your Microsoft 365 licence and your organization's meeting policy.
Once the meeting ends the transcript is attached to it — reachable from the meeting chat and the recap for that meeting, where it can be read, searched, and downloaded.
Usually an administrator has disabled transcription in the meeting policy that applies to you, or your licence does not include the feature. Both are changed by an admin rather than in your own settings.
Laxis does not rely on Teams' transcription feature. The desktop app records the conversation from your machine, so you can get a transcript even when the built-in option is unavailable — subject, of course, to your organization's own recording rules.
Yes, it attributes lines using participants' Teams identities. Laxis also labels speakers, and does so for in-person conversations where there are no meeting identities to draw on.
Not from the platforms themselves — each keeps its own. Laxis stores meetings from every platform in a single workspace, so a search covers all of them at once.
Two things have to line up: your Microsoft 365 licence has to include it, and your organization's meeting policy has to allow it. Beyond that, someone has to start it during the call, since nothing is captured retroactively, and what you get is text rather than outcomes - decisions and owners still have to be written up. It also stays inside Teams, so calls held anywhere else are not covered and nothing reaches your CRM without manual copying.
Live transcription, a written summary, and action items with owners — whatever your licence allows.
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