顧客のカバー範囲
多くのアカウントを抱えると、顧客との議事録とフォローアップの管理は難しくなります。Laxis はオンボーディング、QBR、更新の通話をすべて記録してアクションアイテムを表示するので、どの顧客も取りこぼしません。
カスタマーサクセス向け
顧客とのあらゆる会話を議事録に
Laxis はオンボーディングの通話、定例のチェックイン、四半期ビジネスレビュー、更新の交渉をすべて顧客との議事録に変えます。フォローアップは確実に届き、CRM は正確なままです。
無料で始められます。クレジットカードは不要です。
顧客が取りこぼされていく
CRM の同期
CRM の更新と同期に、本来は顧客対応に使えるはずの時間が消えています。Laxis がデータ入力を自動化し、手作業なしで CRM を正確に保ちます。
エンゲージメントの質
顧客エンゲージメントと継続率の質は、タイミングのよいパーソナライズされた接点にかかっています。Laxis がアラートと自動フォローアップで、先回りの対応を支えます。
会話をインサイトに変えるワークフロー
Client Health
Every conversation
92
Health Score
Acme Corp · QBR
Sentiment
Positive ↑
Call recorded2:34 PM
3 action itemsExtracted
ステップ 01：記録
顧客との会話を記録
Laxis 会議アシスタントが顧客との通話を録音・文字起こしし、リアルタイムでハイライトを表示します。細かな点も見逃しません。顧客との会話はすべて記録され、アカウントごとに整理されます。
ステップ 02：対応
顧客に先回りして対応
アクションアイテム、フォローアップ、顧客のセンチメントを自動で追跡。すべてのアカウントで先手を打てます。フォローアップの期限や、顧客に注意が必要なときはアラートで知らせます。
Insights Dashboard
Auto-extracted from conversations
Action items extracted
Key takeaways captured
Follow-ups scheduled
Insights summarized
Relationship Sync
3x more touchpoints
Syncing
0
Clients synced
100%
CRM accuracy
Every sync
Summaries, follow-ups & actions
ステップ 03：自動化
フォローアップと CRM 同期を自動化
Laxis が要約を生成し、CRM に同期して、フォローアップが遅れないようにします。すべての同期を成功事例に。手作業の引き継ぎなしでチームの足並みがそろいます。
会議前の準備から会議後の分析まで、Laxis がカバー
CSM 1 人あたり週に節約できる時間
10+
顧客との接点が増加
手作業のワークフロー
Laxis AI を使用
3 倍
CRM データの正確性
100%
4,000 以上の組織、10 万人以上のユーザーに信頼されています
"Save time. I spend most of my time in meetings and then more time after that organizing my notes. With Laxis, I have saved at least two hours every week. That's not all. I have also improved my note-taking and CRM admin!"
Martin Broadhurst
Digital Strategist
"Running a B2B SaaS company across Australia, New Zealand, means constant video calls. Laxis has made a real difference — the transcription accuracy on Google Meet is strong, and the AI-generated summaries and action items mean I can stay engaged in conversations instead of scrambling to take notes."
Sam Hassan
CTO
"Laxis allows our sales team to record, transcribe, and review call notes to confirm client buy in, identify concerns, and shorten our sales cycles. We have been able to create a collaborative space to share calls with one another to showcase best practices amongst the team."
Genevieve M.
Senior Manager, Sales & Partnerships
"I just want to say that I am very happy with my summaries and transcripts in Spanish, it really helps me to have it all in one place and I can now use this with my client and know what we spoke about, what the next steps are and the tasks I need to focus on. Great work!"
Claudia Molina Kramer
Owner & Digital Marketing Consultant
"Gather intelligence. Laxis allows our marketing team to gather intelligence about what is important to clients and prospects so we can craft better messages. The technology allows me to have better conversations with my colleagues and clients rather than being distracted taking notes."
Joe Aunce
Marketing Manager
"Save time. I spend most of my time in meetings and then more time after that organizing my notes. With Laxis, I have saved at least two hours every week. That's not all. I have also improved my note-taking and CRM admin!"
Martin Broadhurst
Digital Strategist
"Running a B2B SaaS company across Australia, New Zealand, means constant video calls. Laxis has made a real difference — the transcription accuracy on Google Meet is strong, and the AI-generated summaries and action items mean I can stay engaged in conversations instead of scrambling to take notes."
Sam Hassan
CTO
"Laxis allows our sales team to record, transcribe, and review call notes to confirm client buy in, identify concerns, and shorten our sales cycles. We have been able to create a collaborative space to share calls with one another to showcase best practices amongst the team."
Genevieve M.
Senior Manager, Sales & Partnerships
"I just want to say that I am very happy with my summaries and transcripts in Spanish, it really helps me to have it all in one place and I can now use this with my client and know what we spoke about, what the next steps are and the tasks I need to focus on. Great work!"
Claudia Molina Kramer
Owner & Digital Marketing Consultant
"Gather intelligence. Laxis allows our marketing team to gather intelligence about what is important to clients and prospects so we can craft better messages. The technology allows me to have better conversations with my colleagues and clients rather than being distracted taking notes."
Joe Aunce
Marketing Manager